Your coworker used Rocket Mortgage. Your neighbor swears by BECU. Your real estate agent recommends a local broker. Who should you choose?
The lender you choose can make a $10,000-20,000 difference in closing costs and save or cost you $50-100 per month in interest. In Seattle's market, where you're borrowing $650,000-750,000, choosing the right lender matters.
Table of Contents
- Types of Lenders
- How to Compare Lenders
- Questions to Ask Lenders
- Red Flags to Watch For
- Seattle-Specific Considerations
- How Many Lenders to Shop
- Summary: Key Takeaways
- Next Steps
Types of Lenders
Big National Banks
Examples: Chase, Bank of America, Wells Fargo, US Bank
Pros:
- Established reputation
- Branch locations for in-person service
- Full-service banking (checking, savings, mortgage)
- May offer relationship discounts
- Strong technology platforms
Cons:
- Higher rates (0.25-0.5% more than best options)
- Higher fees ($2,000-4,000 in lender fees)
- Less flexible underwriting
- Slower processing (30-45 days typical)
- Less personal service
Best for:
- Buyers who value brand recognition
- Existing customers with relationship discounts
- Simple, straightforward loans
Seattle reality: National banks are convenient but rarely the best deal. Tech workers with complex income (RSUs) may find them inflexible.
Local/Regional Banks
Examples: Umpqua Bank, Banner Bank, Columbia Bank
Pros:
- Local market knowledge
- Faster processing than national banks
- More flexible underwriting
- Personal service
- Competitive rates
Cons:
- Fewer branch locations
- Less name recognition
- May have lower loan limits
- Technology may lag big banks
Best for:
- Buyers wanting local service
- Complex income situations
- Jumbo loans (some specialize)
Seattle options:
- Umpqua Bank (strong Pacific Northwest presence)
- Banner Bank (Washington-based)
- Columbia Bank (local, competitive rates)
Credit Unions
Examples: BECU, Verity Credit Union, Sound Credit Union
Pros:
- Lowest rates (often 0.25-0.5% below banks)
- Lower fees ($500-1,500 vs $2,000-4,000)
- Member-focused (not profit-driven)
- Flexible underwriting
- Excellent customer service
Cons:
- Must be member (usually easy to join)
- May have loan limits
- Fewer branch locations
- Technology may be basic
- Slower processing sometimes
Best for:
- Price-conscious buyers
- First-time buyers
- Buyers with good credit
Seattle credit unions:
BECU (Boeing Employees Credit Union):
- Largest credit union in Washington
- Anyone in WA can join ($5 membership)
- Competitive rates
- Strong tech platform
- Excellent reputation
Verity Credit Union:
- Seattle-based
- Easy membership
- Very competitive rates
- Good for first-time buyers
Sound Credit Union:
- Puget Sound area
- Competitive rates
- Good customer service
- Strong local presence
Pro Tip: BECU is often the best deal for Seattle buyers. Rates are typically 0.25-0.375% lower than banks, and fees are minimal.
Mortgage Brokers
What they do: Shop your loan to multiple lenders (banks, credit unions, wholesale lenders)
Pros:
- Access to many lenders (20-50+)
- Can find best rate/terms for your situation
- Handle complex scenarios (self-employed, multiple income sources)
- Save you time shopping
- Often get wholesale rates
Cons:
- Broker fee (0.5-1% of loan, or lender-paid)
- Less control over which lender
- May push you to lenders that pay them more
- Quality varies by broker
Best for:
- Complex income (self-employed, RSUs, multiple jobs)
- Credit issues (need creative solutions)
- Jumbo loans (brokers have more options)
- Buyers who want someone to shop for them
How brokers get paid:
- You pay: 0.5-1% of loan ($3,500-7,000 on $700,000 loan)
- Lender pays: Broker gets commission from lender
- Combination: Some from you, some from lender
Important: Ask how broker is compensated. If lender-paid, broker may steer you to lenders paying higher commissions.
Seattle brokers: Many excellent local brokers. Ask your real estate agent for recommendations. Look for brokers experienced with Seattle's high-price market and tech worker income.
Online Lenders
Examples: Rocket Mortgage (Quicken), Better.com, LoanDepot
Pros:
- Fast pre-approval (minutes online)
- Competitive rates
- Low fees
- Convenient (all online)
- Good technology
Cons:
- Less personal service
- Harder to reach someone with questions
- May not understand local market
- Less flexible with complex situations
- Can't meet in person
Best for:
- Tech-savvy buyers
- Simple, straightforward loans
- Buyers who prefer online process
Seattle consideration: Online lenders work well for W-2 employees with straightforward income. Tech workers with RSUs may need more hand-holding.
How to Compare Lenders
Don't Just Compare Rates
What to compare:
- Interest rate
- APR (includes fees)
- Lender fees
- Points/credits
- Closing timeline
- Customer service
- Loan programs available
The Loan Estimate
What it is: Standardized form lenders must provide within 3 business days of application
Key sections:
Page 1 - Loan Terms:
- Loan amount
- Interest rate
- Monthly principal & interest
- Prepayment penalty (should be "No")
- Balloon payment (should be "No")
Page 2 - Closing Costs:
- Origination charges (lender fees)
- Services you cannot shop for (appraisal, credit report)
- Services you can shop for (title, escrow, inspection)
- Taxes and government fees
- Prepaids (insurance, taxes, interest)
- Initial escrow payment
Page 3 - Comparisons:
- Total closing costs
- Cash to close
- APR
- Total interest percentage (TIP)
Real Comparison Example
Lender A (Big Bank):
- Rate: 6.75%
- APR: 6.95%
- Origination: $3,500
- Points: 0
- Other fees: $1,200
- Total lender costs: $4,700
- Monthly payment: $4,540
Lender B (Credit Union):
- Rate: 6.5%
- APR: 6.65%
- Origination: $995
- Points: 0
- Other fees: $500
- Total lender costs: $1,495
- Monthly payment: $4,425
Lender C (Broker):
- Rate: 6.625%
- APR: 6.75%
- Origination: $0
- Points: 0
- Broker fee: $2,500
- Other fees: $800
- Total lender costs: $3,300
- Monthly payment: $4,480
Analysis:
- Lender B: Best rate, lowest fees, lowest payment
- Saves $115/month vs Lender A = $41,400 over 30 years
- Saves $3,205 in upfront costs vs Lender A
- Winner: Lender B (Credit Union)
Questions to Ask Lenders
About Rates and Costs
"What is your interest rate today for my situation?"
- Get specific rate for your credit score, down payment, loan amount
- Rates change daily
- Ask if rate includes points
"What is the APR?"
- APR includes fees, better comparison than rate alone
- Lower APR = lower total cost
"What are your lender fees?"
- Origination fee
- Processing fee
- Underwriting fee
- Application fee
- Total lender fees should be under $2,000
"Are there any points or credits?"
- Points increase upfront cost but lower rate
- Credits reduce upfront cost but increase rate
"What are the total closing costs?"
- Get full estimate including title, escrow, prepaids
- Should be 2-3% of purchase price in Seattle
About Process and Timeline
"How long does your process take?"
- Pre-approval: Same day to 3 days
- Full approval: 2-3 weeks after offer acceptance
- Closing: 30-45 days total typical
"What documents do you need?"
- Pay stubs (2 recent)
- W-2s (2 years)
- Tax returns (2 years if self-employed or RSUs)
- Bank statements (2 months)
- RSU vesting schedule (if applicable)
"Do you close on time?"
- Ask about their on-time closing rate
- 95%+ is good
- Under 90% is concerning
"Who will be my point of contact?"
- Loan officer
- Processor
- Underwriter
- How to reach them
About Loan Programs
"What loan programs do you offer?"
- Conventional
- FHA
- VA
- Jumbo
- Which is best for my situation?
"Do you have experience with [my situation]?"
- Tech worker with RSUs
- Self-employed
- H-1B visa holder
- First-time buyer
- Jumbo loans
"Can you handle Seattle's high-price market?"
- Jumbo loan experience
- Understanding of local market
- Relationships with local appraisers
About Service
"Will you sell my loan?"
- Most lenders sell loans to Fannie Mae/Freddie Mac
- Servicing may transfer (who you make payments to)
- Doesn't affect loan terms
"What happens if rates drop before closing?"
- Can you relock at lower rate?
- Float-down options?
- Cost to relock?
"What if closing is delayed?"
- Rate lock extension policy
- Cost to extend
- Who pays for extension
Red Flags to Watch For
Pressure Tactics
Red flags:
- "Rates are going up, you must lock today"
- "This is the best deal you'll find"
- "Don't shop around, you'll hurt your credit"
- "You need to decide right now"
Reality: Multiple mortgage inquiries within 45 days = 1 inquiry on credit. You should shop 3-5 lenders.
Unclear Fees
Red flags:
- Won't provide Loan Estimate
- Vague about fees
- Fees much higher than competitors
- Hidden fees appear at closing
Reality: Lenders must provide Loan Estimate within 3 days. All fees should be clearly listed.
Too Good to Be True
Red flags:
- Rate significantly lower than competitors (0.5%+)
- "No closing costs" (costs rolled into loan or rate)
- Promises that seem unrealistic
- Guaranteed approval without reviewing finances
Reality: Rates are competitive across lenders (within 0.25%). If it sounds too good to be true, it probably is.
Poor Communication
Red flags:
- Takes days to respond
- Doesn't answer questions clearly
- Passes you between multiple people
- Unavailable when you need them
Reality: Good lenders respond within 24 hours and should have direct contact with loan officer.
Seattle-Specific Considerations
Jumbo Loan Experience
Why it matters:
- Most Seattle/Eastside homes require jumbo loans
- Jumbo loans have stricter requirements
- Not all lenders offer competitive jumbo rates
Questions to ask:
- "What percentage of your loans are jumbo?"
- "What are your jumbo loan rates today?"
- "What are your jumbo loan requirements?"
Best jumbo lenders in Seattle:
- BECU (competitive jumbo rates)
- Local mortgage brokers (access to multiple jumbo lenders)
- Some credit unions (Verity, Sound)
Tech Worker Income
Why it matters:
- RSU income is complex
- Stock volatility affects qualification
- Not all lenders understand tech compensation
Questions to ask:
- "Do you have experience with RSU income?"
- "How do you calculate RSU income?"
- "What documentation do you need for RSUs?"
Best lenders for tech workers:
- Lenders near tech hubs (Bellevue, Redmond, Seattle)
- Mortgage brokers (more flexible)
- Credit unions (BECU has lots of tech members)
Condo Financing
Why it matters:
- Many Seattle condos are non-warrantable
- Not all lenders finance non-warrantable condos
- Rates may be higher for condos
Questions to ask:
- "Do you finance condos?"
- "Do you finance non-warrantable condos?"
- "What are your condo requirements?"
Best lenders for condos:
- Portfolio lenders (keep loans, more flexible)
- Credit unions (more flexible than banks)
- Mortgage brokers (can find specialty lenders)
How Many Lenders to Shop
The Sweet Spot: 3-5 Lenders
Why 3 minimum:
- See range of rates and fees
- Understand what's competitive
- Leverage for negotiation
Why not more than 5:
- Diminishing returns
- Time-consuming
- Confusing to compare too many
Good mix:
- Credit union (BECU or Verity)
- Local bank or broker
- Online lender (Rocket, Better)
- Your current bank (if relationship discount)
- Agent's recommendation (if different from above)
Timing
When to shop:
- 3-6 months before buying (get pre-approved)
- When you find a home (get final quotes)
- Before rate lock (compare one more time)
How long it takes:
- Initial quotes: 1-2 days
- Loan Estimates: 3 days after application
- Comparison: 1-2 days
- Total: 1 week to shop properly
Summary: Key Takeaways
- Shop 3-5 lenders—credit union, local bank/broker, online lender
- BECU often best for Seattle—lowest rates and fees for most buyers
- Compare APR, not just rate—APR includes fees for true cost comparison
- Get Loan Estimates—required within 3 days, standardized for comparison
- Ask about experience—jumbo loans, tech income, condos if applicable
- Watch for red flags—pressure tactics, unclear fees, poor communication
- Mortgage brokers—good for complex situations (self-employed, RSUs, credit issues)
- Don't rush—take 1 week to shop properly, can save $10,000-20,000
Next Steps
- Make list of 3-5 lenders to contact
- Gather documents—pay stubs, W-2s, bank statements, tax returns
- Contact lenders—request rate quotes for your situation
- Apply to top 2-3—get Loan Estimates
- Compare Loan Estimates—use APR and total costs
- Check references—ask agent, read reviews
- Choose lender—based on rate, fees, service, and comfort level
- Get pre-approved—submit full application
Related articles:
- Loan Types Explained
- Credit Score and DTI
- Mortgage Rates and Points
- Pre-Approval vs Pre-Qualification
This article provides general information about choosing a lender and should not be considered financial advice. Rates, fees, and lender offerings change frequently. Shop multiple lenders and compare Loan Estimates for your specific situation.